Computer Expert focuses on providing services and integrated IT solutions to companies. We are part of Quercus Holding, alongside with other companies which offer complementary services – media and advertising services, Public Relations and Communication management, software development, telecommunications and infrastructure, security services. Thanks to our logistics, we offer our clients services guaranteed by service level agreements (SLA) organized in flexible packages that suits the available budgets, which contributes to a drop in the total cost allocated to the IT sector and ensures a stable workflow. find out more »
According to the amount of IT equipment and its role, the solutions we offer integrate complementary services, supplied by ComputerExpert, alongside with other companies of the holding. The solutions are customized according to the demands of every client and according to the particularities of their activities.
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Designed for the small-sized networks, owning between 1 and 15 active systems and equipments. The package includes basic services, needed by the maintenance and the service of the systems and equipment. The package includes from 1 to 4 monthly visits and from 4 to 8 visits of assistance on demand, every month, at the client's headquarters. The remote interventions and the technical support by phone and email are unlimited.
Designed for the medium-sized networks, owning between 16 and 50 active systems and equipments. The services included cover the maintenance and the service of the systems, the management of the equipment and of the network, the management of the servers and services, as well as voice/IP services. The package offers between 8 and 12 monthly visits and between 8 and 16 visits of assistance on demand, monthly, at the client's headquarters. The remote assistance and the technical support by phone and email are unlimited.
Designed for the large networks, containing more than 50 active systems and equipments. The included services cover all the aspects demanded by the operation of the systems, the equipment, the servers, the local or remote services, the voice and IP systems, the backup and replication, infrastructure and security services, the access control and CCTV. The package includes: SLA based services, onsite dedicated team, onsite and remote assistance and technical support by phone and email.
Quercus Holding comprises specialized companies offering services and solutions destined to the small and medium enterprises, coming from domains such as advertising and media, PR and communications, software development, telecommunications and infrastructure, security services.